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Godby Home Furnishings Customer Reviews

By David M.

Godby Home Furnishings Carmel Location, May 2016

Kim Canull,
Thank you so much for your guidance and assistance in purchasing my lift/recliner. Looking at the space I have available it should be a perfect fit (plus or minus some clean up lol). Mostly I wanted to let you know how positive my experience was at Godby’s thanks to you. No pressure, total attention, you offered pluses and minuses on all pieces; if only used car salesmen could take some lessons from you. If I am in the need for additional furniture in the future, I’ll be back to Godby’s.

By Linda K.

Godby Discount Furniture and Mattress, December 2015

Jason,
Thank you for making the sofa exchange so smooth. You not only have a good relationship with manufacturers, but you take care of your customers also. My new couch is beautiful!

By Linda

Noblesville Store, October 2015

David Watring,
I want to thank you and everyone involved in getting me the RIGHT mattress. It has been 9 years since I've slept without pain. Since sleeping on my new mattress, I have been pain free. I can't thank you enough!.

By Adella

Avon Store, October 2015

Dear Store Manager,
Mike and Nelson did a wonderful job delivering our new furniture. We are very happy customers..

By Sarah

Carmel Store, February 2015

Hi Jeff,
Just wanted to reach out and tell you that I had a great experience in your Carmel store this week. My husband & I picked out a new mattress set and Darryl was great managing our needs and expectations (our 3 and 6 year old were with us, so we needed to get in & out). He was quick, efficient and sold us on a mattress that wasn’t our first choice, but slightly more expensive (and more comfortable!) than the one we had researched. Your team worked with our schedule and it was delivered today. Delivery was actually EARLY, and quick & efficient.
I often feel that only negatives make their way to my office – perhaps yours, too? So, I wanted to reach out and congratulate your team on a job well done!
Talk to you soon

By Mary and Frank G

Carmel Store, February 2015

Cory,
I would like to thank you, Barbara, and delivery men, Justin and Keith, for the great service we received dealing with you. I have purchased many items over the years, and the service we received was above and beyond. Justin and Keith got to deliver furniture here twice and into a basement, and were very professional, and extra careful not to mar the walls or damage anything.
Thank you again

By Pam M.

Avon Store, October 2013

I wanted to comment on your delivery team of Matt and John. They were very professional. They were better than the movers I hired to move us in!

By Rita W.

Carmel Store, October 2013

To Whom it May Concern: I wanted to let you know that my shopping experience with Kern Palmer has been very satisfactory. She has been very helpful and considerate of my buying needs. She has gone beyond expectations in customer service and it is very much appreciated.

By Sharon C.

Noblesville Store, September 2013

Your delivery team with driver Joe Miller did an excellent job. They helped me clear the area where my new furniture was to be placed. They were patient, professional and it was the best delivery experience I have ever had.

By Barbara B.

July 2013

Joseph and Richard did a great job delivering our furniture. It looks great in our room.

By Teri F.

Avon

Sue - My husband and I enjoyed our visit to your store, and your awesome "customer service!". As soon as we make a decision, we will be back to make our purchase. Thank you so much for your time.

By Ellen R.

We purchased a sofa and ottoman from the Godby center in Westfield Indiana. Our sales associate was Mark Leakey. We could not have had a more pleasant experience. We were very unsure what we wanted and Mark was very patient with us. I think we sat on every sofa in the building. We even came back a second time and looked again. He was funny, patient, and great with our children. After we purchased the sofa and ottoman, we discovered the ottoman had a small tear in the upholstery. Godby was very easy to work with in exchanging our ottoman for a new one. An overall great experience and a truly great company and individual associate to work with! We have sent several people to that store since our purchase and will definitely be back!

By Lynn K.

Avon

Your delivery team of Matt and Troy were professional and very helpful.

By Nancy S.

Camby

I am very pleased with the delivery of my new furniture. Joseph and Richard did a GREAT JOB, and were very professional. Thanks.

By Kelli B.

Just a note to thank you for the great experiences I've had with your company so far. A year ago, I purchased a sofa at your clearance center in Carmel. It was delivered to my first ever apartment in Lafayette. One of the deliverymen was Rex. It was delivered efficiently and on time. Just a few weeks ago, I was preparing to move to a new apartment in Zionsville and became concerned about being able to move the sofa out because of it's size. You let Rex stop by my apartment between deliveries to explain how to maneuver the sofa out the door. We could not have moved it without his directions. I have already stopped by your store to look for new furniture for my new apartment.

Thanks for going the extra mile! I recommend Godby's to all my friends now.

By Irene F.

Dear June,

I wanted to thank you for your helpfulness and patience in my purchase of the sofa sleeper. I was very pleased with it when it was delivered to my home. Also, the two gentlemen who delivered my sofa sleeper were very considerate. They showed me how to operate the bed and moved a few pieces of furniture back into place for me. You all are good representatives for Godby's.

By Julie H.

Dear Penny,

It has been a special pleasure working with you the past few weeks. You are most generous and kind...and...patient while sharing your ideas to help us set up our little "sunbird nest" in Avon. We wish you a happy and exciting time during the remainder of your summer. Bob and I look forward to continuing our decorating plans with you in the near future.

By Sherri B.

I want to thank you for all your help this past week with my two purchases. During your tent sale, I bought a recliner for my son (and cat), and a desk the next day. While neither of these purchases were large, you were so kind and helpful. I just want you to know it did not go un-noticed.

By Ron and Suzy

Nancy,

Thank you so much for your talent, time, and caring in helping us decorate our home. We love it!

By Bradford and Carol H.

This past weekend, my wife and I purchased a couch, loveseat and recliner at your Noblesville store. It was a most pleasant experience.

Norm Thompson was the salesperson that assisted us. Norm did everything to make our experience an enjoyable one. He did not sell us furniture - he identified met our needs. He did not pressure us, or steer us to any particular brand or type of furniture. He asked us questions and made suggestions. He did not hover around us continually, but he did make himself available to assist when we needed some guidance. My wife was extremely worried about picking the wrong fabric pattern. Norm was of immense assistance in this area. He first let us wade through the samples on our own, then sensing our frustration, made a suggestion. My wife's sense of relief was immense! Norm answered all of our questions. I did not feel he was just "telling us what we wanted to hear", but rather gave us the real facts helping us understand the pros and cons of each alternative.

Norm did everything right from our perspective. My wife and I will be very comfortable in recommending your store to anyone who asks.

By Caitlin C.

Julie,

I just wanted to write to say thank you for all your help in our buying of a couch. Both of our dogs and one cat practically refuse to get off of it and the chair. Thanks Again!

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